Shipping policy

Shipping Policy

Last updated: 05/07/1986

At Pals LA, we’re committed to delivering your order quickly and efficiently. Below are the details of our shipping process.

Processing Time

Orders are processed on the same day if placed between 10AM and 8 PM. Orders placed after hours will be processed the next day.

Shipping Methods & Delivery Times

We offer same day shipping on all items purchased between 10AM and 8 PM. Orders place after hours will be processed the next day.

Estimated delivery times begin once your order has been shipped, not at the time of purchase.

Shipping Rates

We offer FREE shipping for orders within 10 miles of our store. 

Order Tracking

Once your order is shipped, you will receive a confirmation text.

Shipping Locations

We currently ship within the 10 mile radius of our store.

Lost or Damaged Packages

Pals LA is not responsible for packages lost or damaged in transit. If your package is lost, stolen, or arrives damaged, please contact the shipping carrier directly and email us at info@palsla.com — we’ll do our best to assist you.

Address Accuracy

Please ensure your shipping address is accurate at the time of purchase. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Contact

For any questions regarding your order or our shipping policy, reach out to us at: